a card scratched off

Hello Bolaji263,

Unfortunately, I have limited access to this part of our system. However, I suggest that you submit a Ticket or chat with customer service via Live Chat by clicking the green chat button at the bottom right to get this sorted out in real-time. Please make sure to include all relevant information and screenshots showing the issue. Attach the file to your case for fast resolution.

1. Proof of Purchase (Purchase receipt and Activation receipt)
2. Razer Gold PIN/ Gift Card

Save the shareable files via any online drive account listed here. You can PM me the reference number here so I can help you coordinate with the team. All the best!

​​​​​​​​​​​​​​​​​​​​​​​​​​​​​​​​​​​*Thread locked to curb the conversation to PMs.