I purchased it in 2024,and I used it for only 6 months.It’s so disappointed.  

Hi Sherman2024,

When did the issue start? Have tried performing the troubleshooting steps here? If the steps didn’t work, PM me the following information below so I can kick-start a case on your behalf:

Full Name:
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Product Name:
Product Code/Number:
Product Serial number:
Place of Purchase: (sellers website or physical store address)
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Subscribed to Razer Care?: Yes/No
Short video showing the issue.

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