My Device, Razer Blade 16”(2023) | RZ09-0483x, is described in the device details: Wireless: Killer Wireless Wi-Fi 6e AX211(IEEE 802.11a/b/d/e/g/h/i/k/n/r/u/v/w/ac/ax/AZ) , but the Killer network card does not have the AX211 model, is it not labeled carefully? Need to be corrected.
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Hi Sunxd2023,
Thanks for sharing your concern about your new Razer Blade 16” laptop here. Can you PM me a screenshot so I can have a closer look and forward it to the relevant team for validation? Please include the serial number so I can validate its model as well. Hope to hear back from you soon!
I think I should be rewarded by Razer officials for this incident. If I confirm the error, I hope I can get the Chinese team to contact me and give me a proper reward. My contact: email: 2048989@qq.com, TEL: + 8617705161000
Thanks! I am validating this with the team. I will get back to you as soon as possible.
*Serial number removed from post for security reasons.
Thanks! I am validating this with the team. I will get back to you as soon as possible.
*Serial number removed from post for security reasons.
How long can you reply to me?
Thanks! I am validating this with the team. I will get back to you as soon as possible.
*Serial number removed from post for security reasons.
How long can you reply to me?
Hey Sunxd2023! Thanks for your patience while we review your concern. By the way, sorry for the delay as Razer.Zionzedd is out of the office. We've coordinated this with the relevant team and confirmed they have reached out to you directly regarding your request. Don't hesitate to send a ping should you need additional assistance.
I have also facing the same issue how can i solve this problem.
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