About Razer Synapse RGB Issue | Razer Insider

About Razer Synapse RGB Issue

  • 18 April 2021
  • 4 replies
  • 5 views

I want to use Chroma Connect on my Razer Synapse to connect my game to my Razer product, but it doesn't show the supported apps even though the game is supported. What's the solution to this problem?

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4 Replies

CadmiumGreenrush019
I want to use Chroma Connect on my Razer Synapse to connect my game to my Razer product, but it doesn't show the supported apps even though the game is supported. What's the solution to this problem?


What product did you want to connect there? Describe clearly for us to understand your situation.
Userlevel 7
CadmiumGreenrush019
I want to use Chroma Connect on my Razer Synapse to connect my game to my Razer product, but it doesn't show the supported apps even though the game is supported. What's the solution to this problem?


Hi there! What device or app are you trying to integrate with Razer Synapse 3.0? Have you tried uninstalling and reinstalling the Chroma Connect module?
Hi guys, I'm trying to link Viper Ultimate and Charging dock with Razer Chroma with Apex and Valorant. I've tried uninstalling and reinstalling again, but nothing shows up as in the image. Please let me know how to fix this. Thank you.
Userlevel 7
CadmiumGreenrush019
Hi guys, I'm trying to link Viper Ultimate and Charging dock with Razer Chroma with Apex and Valorant. I've tried uninstalling and reinstalling again, but nothing shows up as in the image. Please let me know how to fix this. Thank you.


Thanks for letting me know. Were you able to perform the steps from this link? Please send me your computer's Razer Synapse 3.0 logs by following the steps from this link. Save the compressed files via Google Drive or any online drive account, then paste the link in your PM. Let's continue from there.