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Account issue

  • July 16, 2025
  • 3 replies
  • 21 views
Violetism

Hello! i have 2 accounts the one im using right now and another one with different email 
I cant link my twitch/Facebook here as it was already linked to the other account, i tried to unlink it from there but still the same error, what should i do? do i need to delete the other one or what?

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3 Replies

Razer.ScarletRouge

Hey there, ​@Violetism!

 

I understand that you’re having issues with your account. No worries, let me help you! Please send me a PM together with the following details for verification purposes:
 

1. Razer ID:

2. Email address that is associated with Razer ID:

3. Date of Birth:

4. Full Name:

5. Old Phone number:
6. New Phone number: 

7. Country:

 

I am looking forward to your response! Thanks!


 

*Thread locked to curb conversation to PM.

Razer.ScarletRouge

Hi, ​@Violetism!

I understand you are having issues with your accounts. I've already replied to your previous post regarding this issue. Just a friendly reminder to try and keep your post with the same issue to one thread to prevent any confusion and speed up the resolution process. Thanks for understanding! 


*Thread locked to curb conversation to PM.
 

byteupLightSlateGray530

I lost my phone that has the number registered in this account. I don't have an authenticator. I can't change the number to my new one because it needs code

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