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Account Issue and Lost Phone Number

  • March 19, 2025
  • 1 reply
  • 8 views

JhocGaming

I have a problem with my account. I can’t receive the OTP code, and I forgot my backup codes. Every form that I attempt to change some of my details always asks for an SMS, but I don’t have it anymore.

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1 Reply

Razer.Ten
  • Razer Support
  • 319 replies
  • March 19, 2025

Hey ​@JhocGaming,

Can you send me a PM with the email address associated with your Razer ID so I can verify it in our system and see what I can do to help?

 

 

*Thread locked to curb conversation to PM.


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