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Account lockout

  • September 29, 2025
  • 1 reply
  • 9 views

Yesterday, when I tried to change the bound phone number, when I sent the verification code, it prompted that my account was locked. Please help me unlock it

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1 Reply

Razer.sushi.boi

Hello there, ​@zhengdaqianqian!

 

For Razer Gold-related concerns, it’s best that you submit a support ticket here: https://gold.razer.com/ticket-inbox/submit. If you already have an existing ticket, get back to me with the reference number via PM, and I will coordinate with the relevant team for an update.

 

*Thread locked to curb conversation to PM.