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Account migration request

  • January 22, 2026
  • 1 reply
  • 4 views

rushLightBrowncoast589

Account migration request

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1 Reply

Razer.Aero
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  • Razer Support
  • January 23, 2026

Hey rushLightBrowncoast589,

I can help with creating a ticket for you. Before we proceed, please send me a PM with the following information. I need these details to relay to our support team so they can handle your account migration request efficiently. Please confirm if you have any of the following migratable data on your old Razer ID:

  • Your Razer ID, Profiles, and Razer Synapse Cloud settings
  • License code for 7.1 Surround Sound or Surround Pro
  • Your Cortex settings, gameplay, and Wish List
  • Your Newsletter subscriptions
  • Razer Store address book
  • Razer Game Store Profile
  • Razer Gold/Silver Wallet Balance

Also, fill in the following:

Razer ID:
Full Name:
Old email address:
New email address:
Date of Birth:
Phone number:
Country:

Once I have this information, I can forward it to the team for further processing. Looking forward to your response!
 

*Thread locked to curb the conversation to PMs.