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Account + mobile phone problem

  • July 21, 2025
  • 1 reply
  • 8 views

When I was trying to add my phone number website says that my "account has been locked temporarily. Please contact support for further assistance." So how can I unlocked my account cause I done nothing bad and just because of having no phone number I can't pay by gold razer. 

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1 Reply

Razer.Aero
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  • Razer Support
  • July 21, 2025

Hi nieszcz,

For the Razer Gold account issue, please reach out to our Razer Gold Support Team by submiting a ticket or via Live Chat  Chat by clicking the green chat button at the bottom. Make sure to provide your account details for verification. You can PM me with your Ticket ID number so I can notify the team about your concern. All the best!

*Thread locked to curb the conversation to PMs.