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Account Problem

  • November 2, 2025
  • 1 reply
  • 25 views
GuerraJnr

Hello,

I recently created my Razer ID on my PC, but I never received or saw a QR code to link my account with an authenticator app. Because of that, I can’t enable two-factor authentication (2FA) or make any security changes to my account.

Could you please help me get the QR code or reset my 2FA setup so I can activate it properly?

Thank you very much for your assistance.

Best regards,
GuerraJnr

    This topic has been closed for replies.

    1 Reply

    Razer.sushi.boi

    Hi there, ​@GuerraJnr!

     

    I suggest submitting a ticket to our Razer Gold Team at https://gold.razer.com/ticket-inbox/submit since they are our dedicated team that can help you with your concern today. They will be very happy to assist you. If you already have an existing ticket, get back to me with the reference number via PM, and I will coordinate with the relevant team for an update.

     

    *Thread locked to curb conversation to PM.

    GuerraJnr
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