Hi, I'd like to request help recovering my Razer Gold account
I lost access to my phone and the SIM connected to it, which means I no longer have access to my phone number, authenticator app, and backup codes. The authenticator is also sending the OTP to my lost phone number, so I have no way to receive it either. My primary Gmail is the only verification method I still have access to.
What I need help with:
- Remove the old phone number from my account
- Replace it with my new number so I can regain full access
I'm willing to go through any verification steps using my Gmail to confirm my identity. I'm hoping this can be processed as soon as possible.
Thank you.
Additionally they closed my tickets without resolving it.