(Account Settings) Lost Old Mobile Phone Number | Razer Insider
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Question

(Account Settings) Lost Old Mobile Phone Number

  • November 25, 2024
  • 1 reply
  • 28 views

byteTractorRedtools965

My previous mobile phone number is linked to my current Razer Gold account. However, I currently have a new phone number where I am trying to update my profile using it, this ended up making the 2-step verification to prompt me for an OTP which was only linked to my old phone number. I appreciate if anyone can give me advice regarding this!

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1 Reply

Razer.Aero
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  • Razer Support
  • 3239 replies
  • November 28, 2024

Hi byteTractorRedtools965,

I understand that you lost access to your old phone number. Please PM the following information below so I can verify your account and assist you accordingly.

Razer ID:
Email address associated with your Razer ID:
Date of Birth:
Full Name:
Old phone number:
Country:
 

*Thread locked to curb conversation to PM.


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