Account temporarily locked due to Phone number | Razer Insider
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Question

Account temporarily locked due to Phone number

  • July 4, 2025
  • 1 reply
  • 42 views

I have about 1000TRY in my gold wallet that I am unable to use due to the fact that I was temporarily locked out of adding a phone number to my account. The prompt said “Account temporarily locked, please contact support”. Please help.

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1 Reply

Razer.Ten
  • Razer Support
  • July 4, 2025

Hey ​@turkeyybg,

For all Razer Gold concerns, please submit a ticket by going to this link so our Razer Gold Team can assist with your account. Just send me a PM with your ticket number so I can call their attention to your case.

 

 

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