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acil destek

  • April 1, 2026
  • 1 reply
  • 15 views

sharpVividTangeloegg232

numara değişikliği yüzünden iki adımlı doğrulamayı kapatamkyorum ve yükleme veya çekim yapamıyorum yedek kodlarımı da not almadığım için kullanamıyorum

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Razer.Aero
Forum|alt.badge.img
  • Razer Support
  • April 2, 2026

numara değişikliği yüzünden iki adımlı doğrulamayı kapatamkyorum ve yükleme veya çekim yapamıyorum yedek kodlarımı da not almadığım için kullanamıyorum

This translates as:

I can't disable two-step verification because of a number change, so I can't make deposits or withdrawals. I also don't have my backup codes written down, so I can't use them.

Hi sharpVividTangeloegg232,

I understand that you lost access to your old phone number and are unable to disable two-step verification. Please send me a PM with the following information so I can verify your account and assist you accordingly.

Razer ID:
Email address associated with your Razer ID:
Date of Birth:
Full Name:
Old phone number:
New phone number:
Country:

Please also note that Razer Insider does not currently support your preferred language. Kindly post your inquiry or concern in English across all boards. Thank you!

 

*Thread locked to curb conversation to PM.