I have received this Christmas the Kraken X headphones, i was installing the 7.1 surround sound software but i scratched the activation code badly and can't see the details now.
Is there something i can do now?
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Have a read of the following thread
/damaged-activation-code-kraken-x.78350/#post-768014
Unfortunately, lost, stolen, damaged, thrown out Activation codes do not get covered by the RAZER's limited warranty and will be subject to approval.
Otherwise, wait for one of the RAZER official stuff for further advice through this thread
Prepare the followings~~~
/damaged-activation-code-kraken-x.78350/#post-768014
Unfortunately, lost, stolen, damaged, thrown out Activation codes do not get covered by the RAZER's limited warranty and will be subject to approval.
Otherwise, wait for one of the RAZER official stuff for further advice through this thread
Prepare the followings~~~
- Name
- S/N
- P/N
- Proof of purchase (legal receipt)
- Email address &/or RAZER ID used for registering your RAZER product
- Photo of the damaged Activation Code
Wait for one of RAZER officials to advise
Sye_The-Vie
Wait for one of
Sye_The-Vie
Wait for one of RAZER officials to advise
noted. Thanks
Hello I'm same with the activation code and I texted one of the admins of razer but he doesn't respond (everything, what I need to send to him is done but no respond...) what should I do? 
Please if its possible to give me new one via email I will be very thankful !
Please if its possible to give me new one via email I will be very thankful !
Hey Insiders
If you have contacted RAZER support through the support webportal and got your issue sorted, advise here.
@Razer.Speedcr0ss @Razer.Xenon
If you have contacted RAZER support through the support webportal and got your issue sorted, advise here.
@Razer.Speedcr0ss @Razer.Xenon
@SugeZ34
I assume you are referring to 7.1 Surround Sound activation code
First question is whether you have a headset that is 7.1 SS capable
Confirm the thread by clicking the following
https://www.razer.com/71-surround-sound
Try using English US keyboard format
We have seen in the past where other English keyboards do not work.
7.1 SS Activation Code can only be applied to one RAZER ID. If RAZER headset is a second hand item, likely the previous owner would have applied the code.
I assume you are referring to 7.1 Surround Sound activation code
First question is whether you have a headset that is 7.1 SS capable
Confirm the thread by clicking the following
https://www.razer.com/71-surround-sound
Try using English US keyboard format
We have seen in the past where other English keyboards do not work.
7.1 SS Activation Code can only be applied to one RAZER ID. If RAZER headset is a second hand item, likely the previous owner would have applied the code.
Pavone434
I have received this Christmas the Kraken X headphones, i was installing the 7.1 surround sound software but i scratched the activation code badly and can't see the details now.
Is there something i can do now?
SugeZ34
Hello I'm same with the activation code and I texted one of the admins of razer but he doesn't respond (everything, what I need to send to him is done but no respond...) what should I do?
Have you contacted our Support Team via email? If you haven't, please send me a PM so I can assist you to initiate a request. As mentioned, the request is subject for approval. Consider this thread locked.
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