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activation code


I have received this Christmas the Kraken X headphones, i was installing the 7.1 surround sound software but i scratched the activation code badly and can't see the details now. Is there something i can do now?
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7 Replies

Sye_The-Vie
Vanguard
  • VANGUARD
  • 1945 replies
  • December 27, 2021
Have a read of the following thread /damaged-activation-code-kraken-x.78350/#post-768014 Unfortunately, lost, stolen, damaged, thrown out Activation codes do not get covered by the RAZER's limited warranty and will be subject to approval. Otherwise, wait for one of the RAZER official stuff for further advice through this thread Prepare the followings~~~
  • Name
  • S/N
  • P/N
  • Proof of purchase (legal receipt)
  • Email address &/or RAZER ID used for registering your RAZER product
  • Photo of the damaged Activation Code

Sye_The-Vie
Vanguard
  • VANGUARD
  • 1945 replies
  • December 30, 2021
Wait for one of RAZER officials to advise

  • 1 reply
  • December 30, 2021
Sye_The-Vie
Wait for one of
Sye_The-Vie
Wait for one of RAZER officials to advise
noted. Thanks

  • 1 reply
  • January 2, 2022
Hello I'm same with the activation code and I texted one of the admins of razer but he doesn't respond (everything, what I need to send to him is done but no respond...) what should I do? ;( Please if its possible to give me new one via email I will be very thankful !

Sye_The-Vie
Vanguard
  • VANGUARD
  • 1945 replies
  • January 5, 2022
Hey Insiders If you have contacted RAZER support through the support webportal and got your issue sorted, advise here. @Razer.Speedcr0ss @Razer.Xenon

Sye_The-Vie
Vanguard
  • VANGUARD
  • 1945 replies
  • January 5, 2022
@SugeZ34 I assume you are referring to 7.1 Surround Sound activation code First question is whether you have a headset that is 7.1 SS capable Confirm the thread by clicking the following https://www.razer.com/71-surround-sound Try using English US keyboard format We have seen in the past where other English keyboards do not work. 7.1 SS Activation Code can only be applied to one RAZER ID. If RAZER headset is a second hand item, likely the previous owner would have applied the code.

Razer.Speedcr0ss
Pavone434
I have received this Christmas the Kraken X headphones, i was installing the 7.1 surround sound software but i scratched the activation code badly and can't see the details now. Is there something i can do now?
SugeZ34
Hello I'm same with the activation code and I texted one of the admins of razer but he doesn't respond (everything, what I need to send to him is done but no respond...) what should I do? ;( Please if its possible to give me new one via email I will be very thankful !
Have you contacted our Support Team via email? If you haven't, please send me a PM so I can assist you to initiate a request. As mentioned, the request is subject for approval. Consider this thread locked.

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