Hello. We got new headphones Razer kraken v3 hypersense, we can't connect surround sound. We enter the serial number to receive the activation code, and I write to us that "The activation code 7.1 Surround Sound cannot be received on your Razer device. Please check out the 7.1 surround sound system for the gaming headset to get information about suitable products."
activation code
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It’s THX Spatial compatible, through Synapse software. No activation needed.
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