activation code 7.1 | Razer Insider
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activation code 7.1

  • December 18, 2020
  • 7 replies
  • 6 views
P
It is the first time I write in this forum. As the title says, I confirmed the product (kraken pro v2) to the site and then I received a mail for the success of the operation, but without the activation code. how can I get it? what have I to do? sorry for my bad english, I hope you understand the message.
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7 Replies

S
  • Sandro1992
  • December 24, 2020
have the same problem...please write me a message if you figure out how to fix this
J
I have recently registered the Chroma Base Station V2. I haven't even had an e-mail confirming it's registered (it's showing on my account). Without the e-mail I can't activate the 7.1 audio app. If Razer is using a system where you have to receive the activation code by e-mail, it should be instantaneous when you register. It's a bit naff to have a new product that you can't use properly...
Y
same here. almost a week. didnt get any code from my base v2
J
I had to raise an issue with Razer. They then made me send, serial number, proof of purchase etc... I did get my code eventually but I still think it's extremely bad customer service to make people chase for something that is supposed to happen automatically.
Y
Jonnieboyrevel
I had to raise an issue with Razer. They then made me send, serial number, proof of purchase etc... I did get my code eventually but I still think it's extremely bad customer service to make people chase for something that is supposed to happen automatically.
can u pls help me or guide me, where can i contact razer customer service? when i tried to raise my issue onthe page, will only tell "Some Razer services are impacted and customers may experience longer than expected response time due to the unique circumstances COVID-19 has created. We apologize for any inconvenience and appreciate your patience during this critical time."
Y
ive already send them a ticket. thank u mate
J
No worries, hope you get it sorted
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