Hello, I bought a Razer BlackShark V2 X headset, but my box did not include the 7.1 Surround Sound activation code.
Please provide the activation code.
and when I register the product it says that its already registered !
Serial Number: (removed for security purposes)
Proof of purchase is attached.
Thank you.
Hello baseeverWarmBlack711,
I have confirmed that the Razer BlackShark V2 X, with serial number, is already registered to a different account as of December 15, 2021, and claimed the 7.1 Surround Sound activation code. I suggest you take advantage of your warranty from the seller, since we cannot remove the device from the previous account.
To ensure the authenticity of your purchase, please buy Razer products from authorized Razer resellers. This guarantees that you receive a genuine device. Products from non-authorized sources might be used, counterfeit, re-boxed, defective, or gray market goods. If you need assistance in the future, feel free to PM. Take care for now!
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