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Activation Code dont was accepted


PaulusMassanaMacro

I cant use my Activation Code. 

 received an email with the activation code with 20 numbers and letters to put in 5 x 4, but in the "7.1 Surround Sound" program to activate, it only appears to enter 4 x 5 letters and numbers. How do I activate the code?

 

the code in my email (removed for security purposes) is: 

It’s great to have you with us. To get you started, here’s US$10 off your purchase of US$99 or more*. Valid till Apr 6.

Punch in code at checkout:
XXXXXXXXXXXXXX

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2 Replies

Razer.Aero
Forum|alt.badge.img
  • Razer Support
  • 3512 replies
  • April 4, 2025

Hi PaulusMassanaMacro,

It looks like you're trying to use a discount code for a purchase rather than a 7.1 Surround Sound activation code for software. The code you've provided is likely meant for a checkout process, indicating you'll receive a discount on your order.

Please visit this link as your guide on how to activate and use 7.1 Surround Sound. Feel free to PM me your headset serial number if you need furthe help. Have a good one!

*Thread locked to curb the conversation to PM.


FiszPL
Vanguard
Forum|alt.badge.img+1
  • VANGUARD
  • 7393 replies
  • April 4, 2025

Please search next time: https://insider.razer.com/razer-support-45/before-you-post-7-1-surround-and-thx-spatial-faq-73724

Also please don’t post the codes publicly.


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