I recently purchased a Razer Barracuda X and registered my product to receive the 7.1 Surround Sound activation code. However, when I enter the code, I get an “Invalid Code” error.
I contacted Razer support, and they sent me a new activation code, but it also doesn’t work. I’ve tried different devices and reinstalled the software, but the issue persists.
Has anyone else experienced this issue? How can I resolve it?
Any help would be appreciated!
Thanks!
+1Please search before posting. Answer is here https://insider.razer.com/razer-support-45/before-you-post-7-1-surround-and-thx-spatial-faq-73724
Hi there,
I think you have entered it on the wrong app. This is just a quick fix so don’t worry. Please send me a PM along with your headset’s serial number so I can validate it and help you with the activation.
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