I just got my Razer Kraken X and downloaded the 7.1 Surround Sound Software. It asked for the activation code that came with the box. I opened the box and pulled out the sheet of paper with the code, but when I scratched the sheet, some of the letters were missing. Is it possible to recover the code? Here are photos for evidence.
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Hi Charlay, you may reach Razer chat support regard the 7.1 activation code over-scratch issue.
https://support.razer.com/
https://support.razer.com/
If you're still eligible, I can submit a ticket request for a new one. Please PM me the following:
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- Full name:
- Email:
- Phone number:
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