Activation issue after restarting THX Spatial Audio | Razer Insider
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Question

Activation issue after restarting THX Spatial Audio

  • October 6, 2025
  • 1 reply
  • 30 views

pulseDeepRubyshare320

Hello,

After restarting my computer, the THX Spatial Audio app asks me to activate my code again. When I enter it, it says that the code has already been activated.

Could you please help me restore the activation or reset the license on my account?
Order ID: (Removed for security purposes) -**4*

Thank you in advance for your help.

This topic has been closed for replies.

1 Reply

Razer.Aero
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  • Razer Support
  • October 6, 2025

HI pulseDeepRubyshare320,

I’m here to help. Please PM with your device’s serial number, and email address associated with the headset so I can check the information in our database. I’d appreciate it if you could share a screenshot showing the error. Save the shareable files via any online drive account listed here. All the best!

*Thread locked to curb the conversation to PMs.