active 7.1 surround

I purchased a Razer BlackShark V2 X from Shopee. When I try to register the product, I receive the message "This product is already registered."

I have proof of purchase and screenshots of the error. Please help verify the serial number and advise how I can register the product under my account.

Hello apiesang,

I replied to your PM. Please check your inbox and share a clear copy of the store invoice. You upload it to Google Drive, and set it to "Public" or “Anyone Who Has The Link” so i can access the file. Then share the link. Thank you!

​*Thread locked to curb the conversation to PMs.