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activition code

  • February 22, 2025
  • 1 reply
  • 20 views

rushVividTangeloAMBER647

I get a notification that the activation code for the headset is incorrect

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1 Reply

Razer.Aero
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  • Razer Support
  • 3514 replies
  • February 22, 2025

Hi rushVividTangeloAMBER647,

Regarding the error you encountered, while trying to activate the 7.1 Surround Sound, possible that you installed THX Spatial Audio instead of the 7.1 Surround Sound. To resolve, please download the correct software from here and follow the steps in this guide article to successfully set up the surround sound. If you need further help, PM me with your device serial number and picture/video of the issue so I can check. All the best!

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