My new Aether Monitor Lightbar is installed and working correctly but it’s giving me a message in Synapse that brightness is reduced to ensure its functionality, and that more power is required (3A). I have it plugged into my motherboards back panel (Asus Z690-E Gaming WiFi) in a USB-C connector (USB-C 3.2 gen 2). Any ideas why the lightbar wouldn't be getting the power it needs?
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I have the exact same issue ever since installing Synapse v4. Was working fine in v3.
Hi, I am getting the exact same thing with my Aether. as soon as i installed Synapse 4, the light bar needs more power. It was plugged into a USB-C 3.2 Gen2 on the back of my PC. Now its plugged directly into a 20W official Apple brick. Still the same message.
- Razer Support
- 360 replies
Hey guys,
If you continue to experience the issue with your light bar, please send me a PM with the serial number so I can verify it in our system and check for applicable workarounds that might address the power notification.
*Thread locked to curb conversation to PM.
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