Hello friends! I just purchased some items from Razer for the first time a few hours ago and a few hours after the fact, I got an email saying that my cart was "AFK" and proceeded to ask if I wanted to check out "Said items that I already bought". I have proof of payment from an email that the transaction went through. I'm sure its nothing but I just want to make sure that they didn't take my money and intend on not giving me what I paid for.
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techCoolBlacktrend412
Hello friends! I just purchased some items from Razer for the first time a few hours ago and a few hours after the fact, I got an email saying that my cart was "AFK" and proceeded to ask if I wanted to check out "Said items that I already bought". I have proof of payment from an email that the transaction went through. I'm sure its nothing but I just want to make sure that they didn't take my money and intend on not giving me what I paid for.
Sorry for the inconvenience. Did you check the transaction by going through your order history? Otherwise, I recommend contacting our Order Support Team through this link. Ensure to select the order from Razer.com in the drop-down options of the site's contact reason section. I’ll be locking this thread now. Feel free to send me a PM anytime or visit our self-help options should you have other questions or concerns.
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