After latest update mouse usually won't connect on startup wirelessly unless I remove keyboard dongle | Razer Insider
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After latest update mouse usually won't connect on startup wirelessly unless I remove keyboard dongle

  • 30 November 2023
  • 3 replies
  • 125 views
RoyalFuchsiabasebuzz426

I have a Deathadder v3 pro mouse and Deathstalker V2 Pro tkl keyboard, both using there own dongle.  Since the update in November the mouse usually will not connect wirelessly when starting my PC.  I have to unplug the keyboard dongle then it will connect.  I then plug the dongle for the keyboard back in and everything is fine.  

 

Taking the mouse dongle out doesn’t solve the issue, it seems to maybe be trying to connect to the wrong dongle?  I have verified the firmware is up to date for both.  Keyboard:  1.5.1.0 and the mouse is on 2.0.3.0.  Is this a known issue with the latest driver or is there anything I can do to fix this?

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Best answer by RoyalFuchsiabasebuzz426 21 February 2024, 20:23

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3 Replies

feverLincolnGreeneasy829

I have had the same problem for about the last month or more myself - I have a Razer Viper 8Khz. Same deal - mouse doesn’t work, even the RGB lights, when the computer turns on, and I have to unplug/replug the mouse for it to turn on. 

 

Edit: Something worth mentioning, also, is that my mouse is a wired mouse, not wireless

feverLincolnGreeneasy829

Super weird, it stopped doing it for about a month or so until today, it decided to have the same bug again :/

RoyalFuchsiabasebuzz426

Seems to be fixed with with the latest DeathAdder V3 pro firmware from February 13, 2024 (2.01.01_r1)

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