After recent update my orbweaver chroma is no longer detected by synapse | Razer Insider
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After recent update my orbweaver chroma is no longer detected by synapse


So I have never had a problem with running synapse 2 and 3 at once for my various peripherals on my pc until I updated my software a day ago. Now I cannot get orbweaver chroma to show up in synapse 2. When will razor make orbweaver compatible with ver. 3?
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7 Replies

I have the same issue ! Last Friday it was OK and Saturday evening it is not detected by synapse 2 ??? Please HOTFIX this

  • 1 reply
  • April 24, 2019
I have the same issue! Orbweaver is not detected by synapse 2 or 3!

Similar issue here. Razer Orbweaver Chroma isn't working with Synapse v.2 - the profile keeps reverting to the default profile (without keybinds) and won't let me switch profiles. Tried disconnecting and reconnecting USB and installing/reinstalling Synapse v.2 and nothing. I'm running Windows 10 Pro 64-bit. Had I known that the Orbweaver Chroma ($129.99) wouldn't be compatible with Synapse v.3 software while the Tartarus v.2 ($79.99) DOES work and is supported, I would have probably reconsidered my purchase... :/

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  • 1 reply
  • May 4, 2019
Yeah, I'm done with razor, I will never buy another razor product again because of this issue. What a complete waste of money. I can't even play certain games now because I rely on this item to play with.

Same… Not fixed yet

I got exactly the same problem after an update, I have even tried to reinstall Windows thinking there was a problem with it

Hey everyone! For those who are still having the same issue, please send me a PM. Kindly include the link to this thread as well. I'll be waiting.

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