After Synapse 3 update all my Razer devices have disappeared | Razer Insider
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After Synapse 3 update all my Razer devices have disappeared


mozreactor
I've uninstalled Synapse and deleted the Razer folders, uninstalled from Device Manager and then reinstalled Synapse, but my devices refuse to be recognised. Windows 7 is assigning them standard windows drivers. I'm not one to usually request help but I'm out of ideas. (Example of installing just Firefly)
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2 Replies

Same problem with tartarus v2 in windows 7

mozreactor
  • Author
  • Insider Mini
  • 3 replies
  • June 21, 2020
My problem turned out to be self-inflicted. I had software called "MirrorFolder" keeping a real-time mirror of my C: drive to a different hdd. My installation issue was due to some weird interaction between the mirror and real system disk which was remedied by dismounting the mirror drive from my pc. @PERIDOTCyanAzurehit497 - You might try the following: DISCLAIMER: I am not responsible for any damage caused - do your own research! 1. Uninstall Razer Synapse 2. Delete C:\\Users\\insertyourusername\\AppData\\Local\\Razer\\Synapse3 folder 3. Unplug Razer devices 4. Run Device Cleanup Tool from https://www.uwe-sieber.de/misc_tools_e.html and remove all HIDClass device instances 5. Reboot to "settle" the changes 6. Re-install Synapse 7. Plug in devices

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