After updating synapse 3, naga trinity is extremely buggy | Razer Insider
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After updating synapse 3, naga trinity is extremely buggy

  • November 29, 2019
  • 3 replies
  • 167 views
K
Hello, I had a synapse 3 update ready to go that I had been ignoring for a few days now. I went ahead and updated it when I had the chance and surprise, my mouse (naga trinity) is practically unusable now. It's extremely slow and laggy and freezes everywhere. Issue does not persist when I close synapse. So far I have: -Restarted the computer -Repaired synapse -Reinstalled synapse all to no avail. Is there anything that I can do to fix this, or do I just have to keep synapse closed and hope it gets fixed next update?
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    3 Replies

    R
    • Razer.RedPanda
    • Guardian of the Forest
    • 2054 replies
    • December 14, 2019
    Hi there! Are you still having the same issue? Please PM the current version number of Synapse. I'll take it from there.
    K
    • kaeyre
    • Author
    • 1 reply
    • December 14, 2019
    Hello, I spoke to a support agent and we were able to solve it by deleting all the profiles on my account. Thank you though.
    R
    • Razer.RedPanda
    • Guardian of the Forest
    • 2054 replies
    • December 15, 2019
    Thanks for the update. Let me know if you need more help.
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