After updating synapse 3, naga trinity is extremely buggy | Razer Insider
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After updating synapse 3, naga trinity is extremely buggy

  • 29 November 2019
  • 3 replies
  • 167 views
Hello,



I had a synapse 3 update ready to go that I had been ignoring for a few days now. I went ahead and updated it when I had the chance and surprise, my mouse (naga trinity) is practically unusable now. It's extremely slow and laggy and freezes everywhere. Issue does not persist when I close synapse.



So far I have:

-Restarted the computer

-Repaired synapse

-Reinstalled synapse



all to no avail. Is there anything that I can do to fix this, or do I just have to keep synapse closed and hope it gets fixed next update?
Hi there! Are you still having the same issue? Please PM the current version number of Synapse. I'll take it from there.
Hello,

I spoke to a support agent and we were able to solve it by deleting all the profiles on my account. Thank you though.
Thanks for the update. Let me know if you need more help.
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