активация surround sound 7.1 | Razer Insider
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активация surround sound 7.1

  • January 1, 2025
  • 1 reply
  • 45 views
G

I bought Razer Kraken Kitty V2 Pro headphones, but there was no surround sound 7.1 activation code in the box, I also didn’t receive a code on the website when registering the device, I got this message “Your Razer device is not eligible to receive a 7.1 Surround Sound activation code. Please refer to 7.1 Surround Sound System For Gaming Headset for eligible products", tell me the code for my model? how to activate the application? Headphones of the same series only do not come with a code, judging by the site, please help

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1 Reply

Razer.Aero
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  • Razer.AeroRazer Support
  • Razer Support
  • January 2, 2025

Hello Galateya,

Please be informed that the Razer Kraken Kitty Edition V2 Pro doesn't support Razer 7.1 Surround Sound. Instead, it has THX Spatial Audio integrated into your headset. I suggest you follow the steps from this link to configure THX Spatial Audio for headphones on the Razer Synapse. I hope this helps. Should you have any other concerns, please do not hesitate to PM me your device serial number so I can verify its model. Stay awesome!

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