Alienware M15 R4 shuts down on Razer cooling pad

Yep. I just confirmed that the culprits were the magnets on the Razer cooling pad. They created a magnetic field that would shutdown my Alienware M15 R4 laptop whenever I placed it on top of the Razer cooling pad.

Fix:

• Dissasemble Razer cooling pad: Take off all screws on the bottom to include those under the rubber strip and remove bottom cover.
• Drill a hole on top of the magnets removing plastic. I used a Dremel rotary tool with the drill attachment.
• Use a punch tool and hammer to punch out the (8) magnets.
• Optional - cover the holes you drilled with electrical tape.
• Reassemble Razer cooling pad.

My Alienware M15 R4 Laptop is now working flawlessly with the Razer Cooling Pad.

Confirmed. Magnets were the culprit.

Disassmebled, drilled and punched out 8 magnets, re-assembled.

Works 100%

i have a dell G15, and the screen kept shutting off as described. I had trouble removing the screws from the back, so i used a shaping tool on my Dremel and cut the two magnets out, my cooling pad has eight indentations on the front, but only the two center sides had magnets. once i cut them out, my cooling pad works properly. The insert covers the cut openings.