All of my my profile settings suddenly reset | Razer Insider
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Question

All of my my profile settings suddenly reset

  • October 22, 2024
  • 4 replies
  • 85 views

databitDarkSienna381

Hi, I just entered a game and realized none of my mouse buttons worked. I tried to figure out what was going on and then I found out that all of my mouse settings are reset in Synapse. The profile I named "World of Warcraft" is still there, but the settings are default. All of my personal settings disappeared, only the profile name remained.
I usually don't even go to Synapse, so it's impossible that I would reset it. It had to reset on its own.
Can I restore the settings somehow please?

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4 Replies

gordongrajek
  • Insider Mini
  • 1 reply
  • February 21, 2025

This also just happened to me. Any luck with a solution?


  • Insider Mini
  • 5 replies
  • March 18, 2025

ya same thing happen to me but i keep about 15 profiles and they are gone now… not sure if its windows 11 or not but ever since i was forced to switch from 10 to 11 i have had nothing but problems with synapsis.   


  • Insider Mini
  • 5 replies
  • March 18, 2025

So i just uninstalled razer and went to download the software again and seen they want me to use Synapsys 4.  So i did, its really bad, and they seem to have deleted all of my cloud info for all of my games.  I have raid tomorrow and this really REALLY #$%#@$5 me over!  Time for a change.


  • Insider Mini
  • 5 replies
  • March 18, 2025

The FIX, so i uninstalled synapsis 3 and tried synapsis 4.  Don't switch to 4, it needs a lot of work still.   I reinstalled 3 and was able to sync from cloud again.  Hope this helps others.  Didn't relies how depended I am on this software….


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