All Razer products seem to become more unstable after recent Windows 11 update
All 2 of my Razer products (Base station V2 chroma and Blackshark V2 pro) have been lagging much more often after I recently updated my Windows 11 insider build just yesterday, the chroma on my base station starts stuttering and the audio playing from my Blackshark v2 pro is stuttering as well, this has made it very unpleasant using my products, forcing me to boot into linux just to get a good experience. Does anybody know a way how I can fix this myself, if not, that's ok as long as the actual Razer team gets hold of this info. If you guys suggest that I should also tell the Windows insider community about it as well to get some help, I will do that as well, but I'm going to just start here and see what help I could possibly get.
Also, just fyi, the Blackshark V2 pro headphones haven't gotten a update since 2020, meaning that no more updates could be coming to it, so I am pretty sure I can only rely on you guys, the community, to help me. Oh, and the base station doesn't get firmware updates at all, if anybody wanted to know about that as well.
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- Razer Support
- 7720 replies
YoKellyI appreciate your feedback and observation regarding your device's performance. Have you submitted a case to our Support Team? If you haven't, please click this link or send me a PM including your computer's MSinfo and Synapse 3.0 logs.
All 2 of my Razer products (Base station V2 chroma and Blackshark V2 pro) have been lagging much more often after I recently updated my Windows 11 insider build just yesterday, the chroma on my base station starts stuttering and the audio playing from my Blackshark v2 pro is stuttering as well, this has made it very unpleasant using my products, forcing me to boot into linux just to get a good experience. Does anybody know a way how I can fix this myself, if not, that's ok as long as the actual Razer team gets hold of this info. If you guys suggest that I should also tell the Windows insider community about it as well to get some help, I will do that as well, but I'm going to just start here and see what help I could possibly get. Also, just fyi, the Blackshark V2 pro headphones haven't gotten a update since 2020, meaning that no more updates could be coming to it, so I am pretty sure I can only rely on you guys, the community, to help me. Oh, and the base station doesn't get firmware updates at all, if anybody wanted to know about that as well.
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