Alt key disabled when pressing up and left arrow | Razer Insider
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Question

Alt key disabled when pressing up and left arrow

  • December 2, 2025
  • 2 replies
  • 44 views
S

Just got my Ornata V3. Im playing a game where i need to hold the up+L/R arrows and then press ALT. 

When I press Left+Up arrow  alt stops working.

 

Same issue as some other threads 

I have the newest firmware. Also tried this when turning off Synapse

    2 Replies

    W
    • Whq1028
    • Insider Mini
    • April 5, 2026

    Just got my Ornata V3. Im playing a game where i need to hold the up+L/R arrows and then press ALT. 

    When I press Left+Up arrow  alt stops working.

     

    Same issue as some other threads 

    I have the newest firmware. Also tried this when turning off Synapse

    how to fix this problem?

    W
    • Whq1028
    • Insider Mini
    • April 5, 2026

    This issue stems from the Razer Chroma app. When I close the app, Alt works. However, once the app is launched and in one of the Fn + F9 modes, Alt becomes unusable, or pressing Alt causes a series of jumps between different screens. This problem is likely a bug in the Razer Chroma app. Razer, please fix this as soon as possible; otherwise, my keyboard, which supports RGB, will be forced to uninstall the Razer Chroma app due to this Alt bug.

    (Note: Fn + F9 does not affect some modes.)

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