Looking at the transaction history, The transaction will succeed, but then will be refunded instantly and this happens over and over again up until today. Asking for help here to know what is the problems because I really need to top up.
Im attempting to buy a Garena Shells PH using Razer Gold starting yesterday but I kept receiving transaction cancelled even though I have funds to top up for Garena Shells. up until now the error still persists. I really need the load for the event ASAP and this error is driving me crazy. this is the first time i've experienced this error using razer gold lol.
Looking at the transaction history, The transaction will succeed, but then will be refunded instantly and this happens over and over again up until today. Asking for help here to know what is the problems because I really need to top up.
Looking at the transaction history, The transaction will succeed, but then will be refunded instantly and this happens over and over again up until today. Asking for help here to know what is the problems because I really need to top up.
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Please try contacting Razer Support: https://support.razer.com/contact-support/
Hi @DARKARATA! Razer has a dedicated team handling all Razer Gold and Silver-related concerns. You can reach them through this link: https://gold.razer.com/ticket-inbox/submit. They will get back to you via email within 24-48 hours. I’ll be locking this thread now. Feel free to send me a PM anytime or visit our self-help options should you have other questions or concerns.
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