Amazon Warehouse Purchase - Warranty? | Razer Insider
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Amazon Warehouse Purchase - Warranty?

  • August 20, 2021
  • 1 reply
  • 117 views
C
Hi Razer Support. I recently made a purchase of a Razer Keyboard from Amazon Warehouse, but it is become faulty. Is it covered by the Razer RMA or should I just try and return it to Amazon? Thanks
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    R
    While Contacting Amazon first should be the quickest option for a warranty claim, I can help you fix the issue. PM me more details about the problem with your keyboard so I can assist you accordingly. I'd also appreciate it if you can send me your device's serial number along with a copy of its proof of purchase so I can verify its model and validate its warranty. If you don't mind me asking, did you purchase it as brand new or second-hand? *Thread locked to curb the conversation to PMs.
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