An activation code that is damaged or unreadable. | Razer Insider
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An activation code that is damaged or unreadable.

  • September 16, 2025
  • 1 reply
  • 24 views

I received Razer BlackShark V2 X headphones for my birthday. Unfortunately, while scratching off the card for the activation code, I smudged three characters and now I can't read the code. Please help.

 

 

 

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1 Reply

Razer.Aero
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  • Razer Support
  • September 16, 2025

Hello bizDarkCyanLARIMAR818,

I’m here to help. I understand you’re having an issue with your activation code due to accidentally overscratching the card. To request a new 7.1 Surround Sound activation code lease visit this link. I hope this helps. Should you have any other concerns, PM me your device’s serial number so I can verify its model. All the best!

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