An error occurs everytime razer sends an otp to my mobile number. Is it possible to disable 2Fa for my account at this point? | Razer Insider
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Question

An error occurs everytime razer sends an otp to my mobile number. Is it possible to disable 2Fa for my account at this point?

  • December 31, 2025
  • 1 reply
  • 19 views
C

As mentioned in the question I cant receive otps at all and i was wondering if there was some way to disable 2fa through the mobile number and instead enable it with authentication apps

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    1 Reply

    Razer.ScarletRouge

    Hey there, ​@Cheeseismypassion 

     

    I understand that you are unable to receive an OTP. Please send me a private message together with the following details for verification purposes:

     

    1. Razer ID:
    2. Email address that is associated with Razer ID:
    3. Date of Birth:
    4. Full Name:
    5. Phone number:
    6. Country:


    I am looking forward to your response! Thanks!


    *Thread locked to curb conversation to PM. 

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