Any Razer support or service centre in Malaysia? | Razer Insider
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Question

Any Razer support or service centre in Malaysia?

  • August 30, 2023
  • 1 reply
  • 649 views

Laptop trackpad bump up, i suspect battery swollen issue. but coudnt find a Razer support center

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1 Reply

Razer.Aero
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  • Razer Support
  • 3269 replies
  • August 31, 2023

Hello sensebeazt,

Thanks for alerting us about the swollen battery of your Razer Blade laptop. Swollen battery packs may occur when the batteries are exposed to high heat and/or may be due to the aging of battery cells. We advise that damaged or swollen components should not be used. You may also visit this link for your reference. I'd also appreciate if you could send a photo or video showing the issue for me to check it. You can upload the file to Google Drive and PM me the serial number so I can kickstart a support ticket and verify our options for a battery replacement. Stay safe!


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