Hello,
Recently my razer viper ultimate has been disconnecting and re-connecting every few seconds. Tried the following:
-Removed device from my PC and reinstalled
-Checked to see if there were any firmware updates (there weren’t any new ones)
-Tried multiple different USB slots on my PC and even tried different devices and still causing the same issue
When I plug the cable from the dock directly into my mouse and PC, it works just fine with no issues, so there is something wrong the dongle itself.
My product is old and out of warranty so I’m sure I would have to buy a new one, problem is it only comes in black while my mouse, dock, and dongle are all white. Is there a way to get a new white viper ultimate dongle? I would like to keep all of the items the same colour.