Sensor just stops tracking for like a half second kinda often even at 8000hz. I've also tried it plugged in and still the same problem. First one I got I had to return also because the dongle just didnt work, $150 mouse btw
Professional players also having the same problem on stage at the CS Major
https://www.youtube.com/clip/UgkxuqAZoOmuaCIxJ160EuiowyngihQXB6q4
I think I found the solution to the problem.
You go into razer synapse > mouse > calibration > and then check "Enable Assymetric Cut-off."
The problem is no longer there after i checked it.
I’ve got the same problem. Never buying another overpriced product from Razer again.
I’ve got the same problem. Never buying another overpriced product from Razer again.
Does the issue happen while using the mouse over different mouse pads or surfaces? Try it on a white sheet of paper first and see if the tracking issue stays. Also, please replicate the issue while closing or disabling the Razer Synapse 3.0. Check if your device firmware is up to date by downloading it from its support page. Feel free to send me a PM should you need additional assistance.
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