Dear razer support
I hope you doing well.
I i bought my black shark v2 x
When I ask for my activation code for the surrounded sound 7.1
They tell me this device is already registered
This is my serial number HN2121D13408306
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Most probably it may be a fake, so I’d just return it and get it from viable source.
Btw. Is there a sticker under the box with the serial number (and the serial number is matching headset sn)?
Yes of course there is
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