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  • December 13, 2025
  • 2 replies
  • 12 views

Help with resetting two-factor authentication for your account 

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2 Replies

  • Author
  • Insider Mini
  • December 13, 2025

I need help resetting two-factor authentication for my account. I lost my phone and can't access it. 


Razer.Aero
Forum|alt.badge.img
  • Razer Support
  • December 13, 2025

Hi zoberlbersh,

I understand that you lost access to your old phone number. Please PM the following information below so I can verify your account and assist you accordingly.

Razer ID:
Email address associated with your Razer ID:
Date of Birth:
Full Name:
Old phone number:
New phone number:
Country:

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