Audio/Bluetooth issues with latest window version 20H2 | Razer Insider
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Audio/Bluetooth issues with latest window version 20H2

  • 26 April 2021
  • 1 reply
  • 2 views
Hi,



I recently installed the latest Window update (version 20H2) on my Razer Blade 15 mercury laptop, and I'm since having issues with some of my peripheral including bluetooth and audio jack.

- Bluetooth works, and I can connect different audio devices but my voice is apparently disconnecting and not clear for the people I'm talking to, when it used to be perfectly clear before the window update

- Since the update my audio jack doesn't recognize my microphone. I tried different headsets, and none ended up working.



I tried to look for updated drivers on razer website, but it doesn't look like you are providing new drivers for this computer bought in 2019.



I would love to receive any support in dealing with this issue!
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1 Reply

Razer.Caziel
Userlevel 7
You will want to uninstall the drivers in question via the Device Manager and require them by running Windows Updater. But before doing all of that, I highly recommend that you uninstall the update if possible. Do let me know should you need further assistance.

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