Good afternoon. Please tell me, I haven't used Razer BlackShark headphones for a long time and now I can't activate 7.1 surround sound.I lost the activation code because I bought them a long time ago.I enter the serial number that is written on the headphones, but it gives an error.Please help me!
Question
Audio connection problem 7.1
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- Razer Support
Hello Vittoche,
Have you registered your headset to your Razer account before? You can try to request a new activation code at this link. If you need further assistance, PM me your headset serial number and email address so I can check its model and verify if there's a code allocated to it. All the best!
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