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Question

Audio not work in games

  • October 11, 2024
  • 1 reply
  • 140 views
Claretfirststreet570

I got new headphones because the old cheap ones I had finally broke, I got the Blackshark v2 but what I have noticed is that the audio in games I play does not work. I can still hear Audio from youtube, discord, and other websites. I have no idea what could be causing it.

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    Razer.Aero
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    • Razer.AeroRazer Support
    • Razer Support
    • October 12, 2024

    Hi Claretfirststreet570,

    I understand that you're experiencing an problem with your Razer Blackshark V2 where the audio in games is not working, but you can still hear audio from other sources like YouTube and Discord. Have you checked if the headset is properly connected to your computer or gaming console? Sometimes loose connections can cause audio issues. Also, have you made sure that the game's audio settings are configured to use the correct audio output device? If this problem happens while using a gaming console, please do the troubleshooting in this article. If you need further assistance, please PM me with your device serial number so I can verify its model and check for other workarounds. Have a good one!

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