Audio Switching Still Unresolved | Razer Insider
Skip to main content
Hello,



I've had the (apparently common) issue of audio switching between THX (which does not work) and Stereo with a Razer Kraken Ultimate. Every time it does so, the following happens:



- Apparently diverts all system resources to itself as literally everything else freezes and drops framerates/ping

- Makes a loud, fun "pop" sound in my ears that is probably going to give me tinnitus

- Stops Spotify from playing anything, somehow switches from the song to a radio, and gives YouTube a heart attack



Things I have tried to fix it:



- Clean out grime from both USB port and USB on the headset

- Uninstall and reinstall Razer Synapse three times

- Uninstall and reinstall all audio drivers on my computer

- Disable THX

- Re-enable THX

- Disable literally all other audio devices so it can't try to switch to them (it just disconnects itself and cries instead)

- Pray to Razer Jesus

- Switch the USB port I'm using (all 3 on my laptop have the exact same problem)

- Run system sound diagnostics on Windows

- Run system updates on Windows



I've finally come to here. I feel as though I've thrown the kitchen sink at it and it's still just giving me the finger. What am I mean to do next?